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Sociology
MEDIUM
ENGLISH
Sociology
Which one of these would not be regarded as a dysfunction of bureaucracy according to Merton ?
A
the rules could be upheld at all cost even in the face of a better solution
Option A
people know they should be guaranteed fair and consistent treatment
Correct answer
C
adherence to the rules takes precedence over organizational goals
Option C
D
workers are not encouraged to be flexible in making decisions
Option D
Correct answer: B
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